A Google user
App worked really well for us. Only 2 downsides for us, firstly the challenges are a bit repetitive and pop up too frequently when travelling at a toddlers pace, but you can skip them if you want to. Secondly, the photo opportunity at the end is a little bit clunky and doesn't perform as well as we have previously experienced on apps for other trails. Overall, the kids really enjoyed it and it kept them engaged throughout the walk.
5 people found this review helpful
Aardman Animations Ltd
October 23, 2019
Thanks for visiting Suzie! Thanks for feeding back about the challenges - we'll look into it.
Could you tell us anything more about what was clunky with the photo opportunity? This will help us to smooth it out for other users.
A Google user
Nice idea, and fun challenges and graphics. The trail itself is a brilliant idea with the UV. Drawback is that the app resets everything the kids have entered if it's exited or crashes. We laboriously entered everything again in an effort to take the photo at the end of the trail, only to have it crash as soon as we took the photo (it didn't get as far as saving it). We gave up at that point. A real shame. Disappointing for the kids.
3 people found this review helpful
Aardman Animations Ltd
October 16, 2019
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, and will be working on an update to fix this. Thank you for letting us know!
Could you provide any more details about the crash while taking a photo? What happened on screen?
A Google user
Followed the app all the way through the trail, and right at the end after completing the puzzles it crashed. Disappointed not to be able to use the photo function at the end. I restarted my phone and redid it, and the same thing happened again. Totally crashed my phone. A shame, because the rest seems very good.
1 person found this review helpful
Aardman Animations Ltd
October 16, 2019
Hi Hannah, Thank you for coming along and doing the trail!
We're sorry to hear you’ve been experiencing some crash issues - we'll look into it. Could you provide any more details? What did you see on screen at the time?